Preview available at main Seminars On DVD website, but be sure to purchase on Amazon for best pricing.
Service today is typical and transactional. People look at customers as an opportunity for a sale, rather than a meaningful interaction that will turn that customer into a loyal fan for life. Customer service is dying because people simply stopped looking at other people as fellow human beings. In this thought-provoking fast paced program, brand building expert Scott Deming uncovers key principles for creating experiences that keep people coming back and telling others about you. He’ll show proof positive that advertising is simply awareness. It’s sincere caring and extraordinary emotional experiences that are the key to sustainable personal and professional success. Whether you’re leading a team or serving people on the front line, this program will inspire you to perform at a whole new level.
– TURN ORDINARY TRANSACTIONS INTO MEMORABLE EXPERIENCES
– GO BEYOND ADVERTISING AWARENESS TO TRUE BRANDING
– BUILD A CARING TEAM THAT UNDERSTANDS THE REAL MISSION
– CREATE EMOTIONAL CONNECTIONS AT WORK AND AT HOME
– REDISCOVER THE SECRET TO EXTRAORDINARY SERVICE
– AND MUCH MORE…
Seminars on DVD has created dozens of powerful training videos covering a variety of topics, all delivered by the World’s top speakers. To find the entire list of available programs, search Amazon for: seminarsondvd